20 December 2022

Season's greetings and Helpline opening times

Railpen, the administrator for the E.ON UK Group of the Electricity Supply Pension Scheme, would like to wish all our members and partners a wonderful Christmas and a very happy and peaceful New Year!

Please note, our Helpline will have slightly different opening hours over the festive period, as shown below.

  • Friday 23rd December – open 8am – close 12 noon
  • Saturday 24th December: closed
  • Sunday 25th December: closed
  • Monday 26th December: closed
  • Tuesday 27th December: closed
  • Wednesday 28th December: open 8am – close 5.30pm
  • Thursday 29th December: open 8am – close 5.30pm
  • Friday 30th December: open 8am – close 5.30pm
  • Saturday 31st December: closed
  • Sunday 1st January: closed
  • Monday 2nd January: closed
  • Tuesday 3rd January: open 8am – close 5:30pm

We are back to our normal opening hours 8am – 5.30pm Mondays to Fridays after 2nd January 2023.

You can call us on our Helpline number: 02476 472 582 for any queries during these opening hours above.

We hope you all enjoy a great festive season!