16 December 2021

Season’s greetings and Helpline opening times

It’s Christmas!

 Railpen, the administrator for the E.ON UK Group of the Electricity Supply Pension Scheme, would like to wish all our members and partners a wonderful Christmas and a happy, peaceful and prosperous New Year!

 Please note, our Helpline will have slightly different opening hours over the festive period, as shown below.

  • Friday 24th December: open 8am – close 12 noon
  • Saturday 25th December: closed
  • Sunday 26th December: closed
  • Monday 27th December: closed
  • Tuesday 28th December: closed
  • Wednesday 29th December: open 8am – close 4.30pm
  • Thursday 30th December: open 8am – close 4.30pm
  • Friday 31st December: open 8am – close 4.00pm
  • Saturday 1st January: closed
  • Sunday 2nd January: closed
  • Monday 3rd January: closed
  • Tuesday 4th January: open 8am – close 5.30pm

We are back to our normal opening hours 8am – 5.30pm Mondays to Thursdays and 8am to 5pm on Fridays after 4th January 2022.

You can call us on our Helpline number: 0247 6472 541 for any queries during these opening hours above.

We hope you all enjoy a great festive season!