News

As you may be aware, Railpen was previously responsible for the day-to-day administration of your pension on behalf of the Group Trustees. In fact, it was a specific part of Railpen’s business, the Railpen TPA team (short for Third Party Administration).

On 1 July 2025, this part of Railpen’s business was acquired by another firm of pension scheme specialists, called Broadstone. 

Since this date, your pension has continued to be looked after in exactly the same way, with oversight from the Group Trustees. 

Jo Andelin, Client Relationship Director at Broadstone has confirmed “The people who were looking after your pension at Railpen have also transferred to Broadstone so bring with them a wealth of knowledge. We can reassure you that this has no impact on your pension benefits and we are working closely with the E.ON Group Trustees to ensure that we continue to deliver the same excellent levels of service that you have come to expect.”

What this means for you 

Moving forward, you will begin to see some differences in the communications that you receive, and in particular you will start to see the Broadstone logo, shown below.

Email addresses are also changing after 26 September to eon@broadstone.co.uk, so please contact Broadstone using this instead of enquiries@railpen.com.

The contact details have already been updated across this website, and most other references to Railpen have been changed to Broadstone too. 

Please bear in mind that if you’re looking at older documents, some mentions of Railpen may remain, although this will fall away in time. 

If you have any questions about your benefits or pension payments, please get in touch using the updated details on the contact us page.